Getting “Stitched Up”
I often think that a country's reputation invariably hangs on the actions of individuals, and not the population as a whole.
So this is how Saturday started.
We were due to catch up with our new travel blogger friends, Fatima and Soufienne (@travel_with_3kids ), at the end of the month here, near Banja Luka.
They're travelling from Belgium, with their 3 children to experience this wonderful country.
BUT, on arrival at Banja Luka airport late on Friday night, they were "stitched" by a hire car company based in Mostar.
No car!
Not the best start to any visit and also not a good impression from the host country.
A friendly person at the airport kindly drove them into Banja Luka where they managed to find a comfortable hotel.
We were having morning coffee when Soufienne called, to ask for advice and assistance on options to travel onwards.
Tamara and I drove into Banja Luka to meet them and to offer whatever assistance we could.
It seems that the Mostar based hire company was not professional at all (understatement). In fact they could be acting criminally by scamming money from clients whilst not providing services.
Anyway, thanks to Aco and the team at @ctrl.rentacar, a car was sourced and our new found friends are moving onwards. Albeit slightly later than planned.
We are really hoping that Fatima and her family have an amazing trip, and can't wait to hear about their adventures when we meet for a few days together soon.
I often think that a country's reputation invariably hangs on the actions of individuals, and not the population as a whole.
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